Effective Date: July 21, 2026
California Sleep Solutions Privacy Policy
California Sleep Solutions (“California Sleep Solutions,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our patients, visitors, referral partners, and website users.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information when you visit https://californiasleepsolutions.com.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Full name
- Telephone number
- Email address
- Mailing address
- Appointment requests
- Physician referral information
- Messages submitted through contact forms
- Insurance-related inquiries
- Employment inquiries
- Any additional information you voluntarily submit
We also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Date and time of access
- Referring website
- Cookie identifiers
- General geographic location
How We Use Your Information
Information collected may be used to:
- Respond to inquiries
- Schedule appointments
- Coordinate patient care
- Process physician referrals
- Improve our website
- Improve customer service
- Maintain website security
- Detect fraudulent or unauthorized activity
- Comply with legal obligations
- Maintain business records
We do not sell or rent personal information.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.
Cookies may include:
- Essential website cookies
- Performance cookies
- Analytics cookies
- Security cookies
Visitors may accept, reject, or customize cookie preferences through our cookie consent banner where applicable.
Third-Party Services
Our website may utilize trusted third-party services that help us operate our business and website.
These services may include, but are not limited to:
- Google Analytics
- CookieYes
- Klara (secure messaging)
These providers may collect information necessary to perform their services in accordance with their own privacy policies.
Where applicable, we encourage users to review the privacy policies of these third-party providers.
Protected Health Information (HIPAA)
California Sleep Solutions provides healthcare services.
Protected Health Information (PHI) collected during patient care is handled separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable California healthcare privacy laws.
General website contact forms are not intended for transmitting confidential medical information, insurance information, Social Security numbers, or other sensitive health information.
Patients should use approved secure communication methods for medical information.
Information Sharing
We may disclose personal information only:
- To healthcare providers involved in patient care
- To service providers assisting with our operations
- When required by law
- In response to valid legal requests
- To protect patient safety
- To investigate fraud or security incidents
- During a merger, acquisition, or transfer of business assets
California Sleep Solutions does not sell personal information to third parties.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
These safeguards include secure hosting, restricted administrative access, software updates, encryption where appropriate, and industry-standard security practices.
Although we take reasonable precautions, no system connected to the Internet can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Meet legal and regulatory obligations
- Maintain business records
- Resolve disputes
- Enforce agreements
Medical records are retained in accordance with applicable federal and California healthcare record retention laws.
Your California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, you may request to:
- Know what personal information we collect
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Receive information regarding how your information is used
- Limit the use of certain sensitive personal information where applicable
California Sleep Solutions will respond to verified requests within the time required by applicable law.
How to Exercise Your Rights
To submit a privacy-related request, please contact us using the contact information below.
We may request information necessary to verify your identity before fulfilling your request.
Certain information may be retained where required by law, regulation, medical record retention requirements, fraud prevention, or other legitimate business purposes.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children through this website.
External Websites
Our website may contain links to third-party websites.
California Sleep Solutions is not responsible for the privacy practices, content, or security of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business practices.
Any updates will be posted on this page with a revised Effective Date.
Privacy Contact
Questions regarding this Privacy Policy or requests concerning personal information may be directed to:
California Sleep Solutions
Website:
https://californiasleepsolutions.com
Email:
[email protected]
Phone:
(916) 789-0112
Mailing Address:
1130 Conroy Lane, Suite 600
Roseville, CA 95661