At California Sleep Solutions, your privacy is important. This SMS Campaign Privacy Policy explains how we collect, use, store, and protect your personal information when you participate in our SMS messaging program.

 

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • Your name
  • Your email address (if provided)
  • Any other information you voluntarily provide

 

2. How We Use Your Information

We use your information to:

  • Send SMS messages, including updates, appointment reminders, and order-related communications
  • Respond to your inquiries and provide patient/customer support
  • Improve our SMS messaging programs and services
  • Comply with legal obligations and regulatory requirements

 

3. Consent

By providing your phone number, you consent to receive SMS messages from California Sleep Solutions. Consent is not required to make a purchase.

 

4. Message Frequency

You may receive periodic messages. The frequency may vary depending on communications related to our services, products, or promotions.

 

5. Opt-Out / Stop

You can stop receiving SMS messages at any time by replying STOP to any message. After replying STOP, you will be unsubscribed from further SMS messages.

 

6. Help / Support

If you need assistance with the messaging program, you can reply HELP to any message, or contact our support team at:

[email protected]

(916)789-0112

 

7. Message & Data Rates

Standard message and data rates may apply for any messages sent to or from your mobile device. Please check with your mobile carrier for details.

 

8. Data Sharing

We use your information only to provide services and products, including sending SMS messages related to your account or orders. We do not see or share your personal information with third parties for their marketing purposes.

 

9. Data Retention

We retain your personal information only as long as necessary to provide our services or as required by law.

 

10. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. 

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. 

 

12. Contact Us

For questions regarding this Privacy Policy, please contact us at:

[email protected]

(916)789-0112

1130 Conroy Lane

Ste 600

Roseville, CA 95661

 

For more information regarding California Consumer Privacy Act, please visit https://cppa.ca.gov/regulations/